At Marti Law Firm, we believe lawyering is a healing profession. Much like doctors, people seek attorneys when they are at their most vulnerable; when they need the most support. That is why we are honored when a client chooses to work with us. Their choice demonstrates they are entrusting us to handle very delicate matters. We do not take this responsibility lightly. This is why we give each case the special attention it deserves:
Empowering Our Clients
The legal world is complex and it can be very intimidating to navigate. Even with an attorney’s help, it can be challenging to understand what is going on in your case. We strive to empower our clients by giving them practical information that helps them understand their case. We see our clients as collaborators. We cannot do our job well without our clients’ cooperation, and this can only be possible when our clients feel empowered.
Keeping The Client Informed
The number one complaint that people have about lawyers is that they do not communicate. We strive to change that perception by instituting weekly call times for clients in which clients are able to secure an appointment to speak to the attorney, and they can feel confident that they will be able to speak to the attorney at the appointed time. We also send our clients monthly updates regarding the case even if nothing has changed, we make sure our clients feel appreciated and valued by maintaining communication lines open.
Establishing client-attorney relationships based on mutual trust and respect
Attorney and client relationships are important. Much like other interpersonal relationships the success of a client attorney relationships depends on mutual trust, personalities, and other preferences. That is why we take special care to carefully foster our client relationships. We make sure that our clients feel comfortable before they hire us and strive to provide support throughout the entire process.